What is the Diversity and Inclusion Continuum?

Cultural diversity in the workplace offers more challenges than benefits without an understanding about how to harness it in the service of collegiality, civility, and productivity. With sound, well-tested diversity education practices in place along with continuous leadership commitment, the organization will become increasingly inclusive. As inclusion increases, the organization is more harmonious – aligned and productive.

what is inclusion

The path towards inclusion is not easy an trek, but the benefits are worth it.

Discrimination Stage: Segregation, Discrimination, & Hostility

what is exclusion

Increasing diversity without promoting inclusion is a recipe for increasing prejudice and discrimination—the productivity drainers. Without rules of conduct and education, cultural differences will lead to misunderstandings and unfair treatment. You know that an organization is exclusive when there are complaints from HEGs (historically excluded group members) about mistreatment. All too often nothing is done about it at this stage and only a lawsuit or attention from the United States Department of Labor gets things moving towards solving the problems.

Ambivalent: Cultural Collisions, Microagressions, & Tribalism

what is ambivalence

Implementing diversity management best practices can move the organization to higher stages of inclusion. It will not get there overnight. The rugged terrain of navigating diversity and inclusion requires managing cultural collisions due to unintentional harm resulting from poor cultural competence as well as resistance to change.

Inclusion: Collegiality, Civility, & Productivity

what is exclusion

With time, expert guidance, and sustained leadership commitment, the effective diversity education solutions put into place will move the organization towards the inclusion stage. An inclusive organization enjoys collegial relationships that support a civil, harmonious place to work. The result is higher employee engagement and productivity.


Authorship and graphics by Billy Vaughn, PhD CDP © 2014 | dtui.com/diversity-certification