DELA 103B ONLINE

Course Overview

The demographic shift has created a younger talent pool that outnumbers the retirement-age baby boomer workforce. Immigration, the dominance of college-educated women, increased religious diversity, and recent laws that protect the historically excluded in the workforce are just a few of the groups contributing to the greater cultural diversity that poses challenges for managers. These are the next generation leaders who will be the most culturally diverse. Today's managers must strive to balance cultural diversity and employee well-being with the productivity needed to meet the organization's strategic goals. A highly competent manager recruits the best talent and sustains a productive workforce. A series of employee engagement surveys conducted by the Office of Personnel Management (OPM) of the United States federal government identified four inclusive management habits. They are referred to as The New IQ. In this program, you will increase your understanding of inclusion and the challenges of managing cultural diversity in organizations based on The New IQ. Diversity management techniques and practices with a track record of success will be introduced and practiced. What this means is that the ability to manage cultural diversity is imperative. Unfortunately, many employees are promoted into management positions before they receive proper training or develop the key competencies needed to carry out their role as employee demographics create challenges effectively. This interactive online course focuses on developing the competence needed to manage cultural diversity and inclusion in organizations.

Diversity Certification Training Goals

Upon completion of the course, participants will:

• Learn about the diversity profession, its pitfalls, and what is needed to succeed.
• Learn about how an organization's culture challenges creating an inclusive and equitable workforce.
• Learn how to persuasively onboard the leadership to your diversity initiative.
• Learn about the crucial role of organizational assessment, the challenges of data collection, and effective ways to meet those challenges.
• Learn about the importance of a database cultural diversity and equity strategic plan and what is needed to develop it.
• Learn strategies to change an organizational culture to increase inclusion and equity.

Diversity Certification Training Learning Outcomes

Upon completion of the course, participants will be able to:

• Participants will be able to articulate the importance of diversity in the workplace and identify at least three key legal considerations in diversity recruiting.
• Learners will demonstrate the ability to implement at least two new recruitment strategies aimed at increasing workplace diversity.
• Participants will develop a personalized action plan for diversity recruitment in their organization, addressing specific diversity and inclusion goals relevant to their industry.

Resources/Materials

• This DELA 100 training format requires the completion of 10 learning modules.
• An instructor grades your assignments and supports your learning.
• Each learning module requires completing at least one assignment that is submitted for grading.
• Attend virtual office hours with the instructor when you have questions or need additional support.
• Most learning modules include reading assignments, exercises, a short video presentation, and discussion group activities (Sharing and reviewing other learner assignment submissions) to develop cultural diversity practitioner skills.
• A knowledge check quiz is completed at the end of module 5, and a scenario-based quiz at the end of the training requires demonstrating integration and application of the course content to pass.

Technical needs

• Computer with high-speed internet access
• Access to online meeting platform (test at least two days before first lecture/discussion session to manage any technical difficulties)
• Telephone access (preferably with earphones)
• MS Word (do not submit files in pdf, please)